"A little girl who finds a puzzle frustrating might ask her busy mother (or teacher) for help. The child gets one message if her mother expresses clear pleasure at the request and quite another if mommy responds with a curt 'Don't bother me - I've got important work to do.'"

"The industrial processes in use today were developed at a time when no one had to consider what the environmental impact was. Who cared? But making ecological concerns matter to a company's bottom line will help it do the research and development that will reinvent everything we buy."

"When I went on to write my next book, Working With Emotional Intelligence, I wanted to make a business case that the best performers were those people strong in these skills."

"I would say that IQ is the strongest predictor of which field you can get into and hold a job in, whether you can be an accountant, lawyer or nurse, for example."

"I set up a laboratory in the Department of Physiology in the Medical School in South Africa and begin to try to find a bacteriophage system which we might use to solve the genetic code."

"English girls' schools today providing the higher education are, so far as my knowledge goes, worthily representative of that astonishing rise in the intellectual standards of women which has taken place in the last half-century."

"There are five issues that make a fist of a hand that can knock America out cold. They're lack of jobs, obesity, diabetes, homelessness, and lack of good education."

"I remember, my mom didn't have any help, so if she needed to be somewhere after school, we'd just go down to the neighbors' and she'd give us a snack and make sure we did our homework. There weren't any latchkey kids."