"A shift toward access and service would deepen the big-box retailer's relationship to customers and win their loyalty. A service focus would bring more rewarding, frequent, and lasting contact with grateful customers."

"We are able to use technology to make it clear that someone's car is available or a room in a home is accessible; that there is an available desk in an office someplace."

"When what you do and care about is aligned with what the market wants and cares about, you've created a recipe for career success."

"RelayRides and WhipCar, AirBnB, Roomorama and One Fine Stay are all stellar examples of how new, access-based offers entice and provoke insurance companies and banks to re-think risk, value, customers and deal terms."

"In 1950, when the Giants signed me, they gave me $15,000. I bought a 1950 Mercury. I couldn't drive, but I had it in the parking lot there, and everybody that could drive would drive the car. So it was like a community thing."

"The distance between ambition and reality is bridged solely by consistent effort. Reflect upon this whenever doubt clouds your horizon — an essential principle for the reflective life."

"If you don't drive your business, you will be driven out of business."

"A noble man compares and estimates himself by an idea which is higher than himself; and a mean man, by one lower than himself. The one produces aspiration; the other ambition, which is the way in which a vulgar man aspires."