"One will never again look at a birch tree, after the Robert Frost poem, in exactly the same way."

"We simply have not kept in touch with poetry."

"The other side of it is that, despite all that, people reach out to poetry at the key moments in their lives."

"That's one of the great things about poetry one realises that one does one's little turn - that you're just part of the great crop, as it were."

"There's been a lot of really cool stuff that's happened to me throughout my career, and I remember everything, but I don't think I savored every moment of it like I should have or like I do now."

"How much do you as a consumer value a positive experience with a brand or its customer service department? How willing are you to share that with your friends? How inclined are you to let that person know that you're interaction with them was positive?"

"I love being at home now, improving my cooking. I've got a really bad memory, so my first attempts were a disaster - I'd forget what ingredients to put in. But I do a lasagna that's a crowd-pleaser, and a good lemon drizzle cake, which I take to my mom's for the Sunday roast to fatten the family up."

"It would be fun to do a reunion show. I hope we do it some day, but it better be soon. We're all getting on."