"My first two records are so simply constructed. The reason isn't because I wanted to make simple music. It's because I don't really have the chops."

"A lot of pop people out there are cool, but they overdo it."

"I genuinely don't feel that anything that's been written or said about me has overshadowed my music, and that's the most important thing as far as I'm concerned."

"I wasn't very aware of pop music because I attended an arts school. For me, it was all about jazz."

"You cannot do everything at once, so find people you trust to help you. And don't be afraid to say no."

"If you're an original thinker, you are going get told 'no' a lot, and you have to be able to hear 'no' many times from the bankers and trust that at some point, someone is going to recognize that you are an artist and not a can of soda."

"We've got to trust the politicians with these decisions."

"Well, the whole story is in the book, but the short answer is that I was the first information architect in an organization that was traditionally design-oriented, and I felt I needed a tool to help me gain the trust and support of my colleagues."