"We must advertise to U.S. business that we are there, that our attitude has changed, and that we care. When we are asked to help, we have to perform and provide the right advice."

"We have to spend a lot more time training people to be good advocates of U.S. business."

"That said, there is a tendency to help the large industrial conglomerate more quickly than the small company you have never heard of. That is something in the culture we are trying to change."

"Small- and medium-sized companies do not know what we have to offer and that needs to be changed. We must react just as strenuously on their behalf as we do for larger companies."

"I heard someone in opposition to reform last night criticize the president for saying it's their money. They said it's not their money; it's my mother's money. Well that's what's wrong with the system."

"Food, love, career, and mothers, the four major guilt groups."

"Sometimes a psychic tells you something and it feels wrong and others may be right on the money. It's your choice about whom to trust, and giving that trust is something we do ourselves."

"If there's anything more mortifying than being famous at 14, it's being washed up right after."